General Training Writing Task 1 Sample 4 - You recently took a part-time job working for a local company

IELTS Letter Writing / GT Writing Task 1:

You should spend about 20 minutes on this task.

You recently took a part-time job working for a local company. After a few weeks, you realised there were some problems with the job.

Write a letter to the manager of the company. In your letter:

-- explain why you took the job
-- describe the problems that you experienced
-- suggest what could be done about them.

Write at least 150 words.

Model Answer 1:

Dear Mr Chen,
My name is Rona Lyn Olivar. I am one of your part-time receptionists in your Brighthand hotel for 2 weeks now. I am writing to you today because of the two problems I have encountered in the reception area that you are not aware of.

Firstly, duty staffs at night shift are always inside of the hotel's quarters sleeping. Only I and Lindsay who is also new in the area are working at night time. Even if we knock them at their door when there were many guests arrived on Saturday evening, they still did not mind us. This happens 3 times already and I think you must know it.

Secondly, the food items that are supposed to be cooked for the hotel customers were eaten by some of the head staffs. One of the breakfast meals that were not eaten by one of the guests were brought to the staff quarters and ate by the head. I believe this is against the rule of the company.

I think they should be reprimanded so that they should learn their lesson and I look forward to your response regarding this matter.
Yours sincerely,

Model Answer 2:

Dear Mr Adison,

I am a part-time call centre operator at your company, started working about 4 weeks ago. I am writing to indicate the problem I encountered during my work.

Actually, I decided to took the position of a telesales specialist because consider myself able to develop a career in sales due to my skill of establishing good contact with people and make them trust me. However, I realised there are some obstacles on a way to success.

The problems started 3 weeks ago then the system administrator updated my software. At the time of a call I was querying a customer for his personal data then suddenly my computer reloaded and this person’s profile was lost. This situation repeated in the future for several times. I asked the system administrator to solve this problem, but he told me this is solely my fault and my computer skills are below required to use this program.

I am assured the complete situation makes company profits lower. I believe that software managing specialist could fix the problem if the initiative would be taken by a senior manager of your rank.

Sincerely yours,

Ben Flip

Model Answer 3:

Dear Mr Patrick,

I am writing to raise a concern about the problems faced by me in the job at your company. I am Riya, have joined your company as a computer operator six weeks back as a part-timer to fund my internship in software programming course.

I was told at the time of joining that the working hours would be from 5 to 8 pm so I agreed to do this job as it fits well into my daily schedule. However, from the past 2 weeks, customer calls have increased a lot during post lunch hours due to the upcoming events in the city. Unfortunately, my college ends at 4 pm and it’s impossible for me to reach 2 hours early daily. Although, I had managed to work extra time until the last week by missing few lectures at college but it seems unmanageable in future as this affects my studies.

Thus, I would appreciate if you could allow an addition of one more person in the team until the end of the events in the city. It will also be very helpful if we can devise a new organised way to handle high customer calls. We can discuss this new process tomorrow at your convenient time.

Looking forward to meeting you soon.

Yours sincerely,


[ Written by - Riya Nagpal ]

Model Answer 4:

Dear Mr. James,

I'm writing to thank again for giving me the opportunity to work in your company and ask you to help me in some problems which I have had over last several weeks with my job.

As you know I have been working as a cost-benefit analyst in the project management office from 20th September three days per week. Recently our office head has wanted me to work four days per week which is against our work contract. However; I would like to work in your company whole of the week as it causes me to earn more money  and I would find more valuable experience, It would be conflicting with my education program as I need to go to my courses in Wednesdays and Fridays.

Also, the office head had promised me to allocate a desktop computer for analysing project data which is still not performed. In fact, I am using my own laptop to work with the Preamovera Software and I am always worried about losing project data if some technical problems come to existence.

I hope that these not make you any difficulties and you would allow me to work according to our primary work contract and would provide a desktop computer.

I look forward to hearing from you in the near future.

Yours faithfully

Milad Rahimi

[ Written by - Milad Rahimi ]

Model Answer 5:

Dear Sir/ Madam,

With due respect, I would like to inform you that, I have joined in your company as a part-time employee a few weeks ago. I had to take the job due to internship program which is required to complete my university study.

However, during this short span of my work I have noticed some difficulties with the job of an analyst. Since my job is to help the analysts for collecting different data from various sources as per their requirement, I had to collect same data many times. The main reason behind this redundant work is the lack of MIS reporting software and database. There are lots of benefits that can be taken by using that type of software. It helps to archive data in a systematic way which can be retrieved later easily. This not only helps to reduce redundancy of work but increases the efficiency of analysts. Though purchasing the MIS reporting software is a little bit costly, it will help you to spend more time for analysis and generate quality analytical report also.

Therefore, I request you to invest for purchasing an MIS software which will be a bit costly for you in the short the run but you will have several times of return in future.

Yours faithfully,

Safayet Ullah

[ Written by - Safayet Ullah ]

1 1 1 1 1 1 1 1 1 1 Rating 4.63 (4 Votes)


0 # Keshav Grover 2016-08-16 08:56
IELTS GT Writing Task 1:
You recently took a part-time job working for a local company. After a few weeks, you realised there were some problems with the job.

Write a letter to the manager of the company.

Dear Mr James,

Greetings of the Day! My name is Keshav Grover and I have joined here in Hyundai six weeks ago in Customer Service section as a part-timer. I am writing you today to raise a concern I have during my work on 5pm to 8 pm.

As you know, we have enormous customer complaints due to the festival season and we have to resolve these grievances within 2 hours of a customer complaint. I would like to inform you that we are unable to solve customer concerns within the given target of 2 hours due to heavy workloads. It seems unmanageable.

I would be really grateful if you add another person in our department to support the exceedingly higher customer complaints.

Hope to hear from you soon.
Yours sincerely,
Keshav Grover
Customer Service Department.
Reply | Reply with quote | Quote
+3 # Syed Taimur Shah 2016-06-04 11:43
Dear Mr Ali,
I recently took a job in your company as an assistant finance manager as your company wanted to hire part time help for the annual audit. Since this job timing and requirements suited my daily schedule and interests, I thought working in your company would increase the value of my CV and my work experience for future employers. Unfortunately, I am facing quite a few difficulties at work that I would like to bring to your attention.

Firstly, the company took away the laptop that was given to me for office work and I have been told to bring my own workstation. This is not possible as I do not have any spare personal laptop and even if I did, it would be against the company's rule to work with sensitive data on an employee's personal computer.
secondly, the late shift staff that I work with is not provided with food and coffee. It will save a lot of time for finance team if they could get food within the office. This could also improve work continuity as the staff won't have to leave the cubicle for one to two hours.

I am sure that these changes will not only benefit me and my team but also help the organization in a long run.

Yours faithfully
Syed Taimur Shah.
Reply | Reply with quote | Quote
0 # Subbu 2016-04-14 05:38
You recently took a part-time job working for a local company. After a few weeks you realised there were some problems with the job.

Write a letter to the manager of the company. In your letter

-- explain why you took the job
-- describe the problems that you experienced
-- suggest what could be done about them.

Dear Sir/Madam,
My name is Subrahmanyam and I am a native of Phoenix, Arizona. I recently joined as a part time software developer in May Saverde located in central Phoenix. I am a college student studying computer science in Arizona State University and will be graduating next year. To fund my college fee and cover living expenses, I joined in this job 5 weeks back. I can do any part time job as in grocery stores, restaurants etc but I preferred this particular job because it will help me build real world experience and thought of paid internship.

I am getting paid well in this job but I am facing a lot of work pressure from my colleagues. As they know I am a part time employee, they are forcing me to do all their works. They are doing micromanagement and telling me that they can fire me if they want. Sometimes they are passing their mistakes on to me also.
Our manager is very kind to me but her office is located in another location and that’s why she has not noticed those issues. I can only communicate to her in office hours through office phone. It will be much appreciated if she can come to our work place more often so individual employees can share their work experience with her. If she can provide her mobile number to reach her that will be really helpful.

Thanks in advanced,
Reply | Reply with quote | Quote
+1 # Saurav 2015-10-12 16:49
Dear Sir,
This is to bring to your attention that, I am a part time tele-seller in your organization. I have been working here since 1st of September, 2015 in evening shift.

While joining for this job I was told and also agreement signed for the evening 5 to 8 shift but for last couple of days our shift supervisor is insisting me to work for another 2 hours which is beyond my contract and also I am not in a position to meet the timing as regularly I have to leave for my office by 6 in the morning. So, If I work late night then that may affect my morning schedule.

I, therefore, request your good self to look into the matter and do the needful, if at all you need somebody to work till 10pm then I would like to request you to kindly arrange for another person for extra two hours. We can discuss the matter tomorrow at your convenient during my duty hours here.

Looking forward to meet you soon.

Yours faithfully
Reply | Reply with quote | Quote
+2 # Jake 2015-06-26 12:10
Dear Mr. Lim,
I would like to thank you for giving me an opportunity to do a part-time job in your workshop, the money I earned from this work helps me to pursue my university course.

I am writing you, because I want to inform you about some problems I had observed into your motor shop. In my 3 weeks stay here I have observed that most of your mechanics arrived late at work and they leave the shop very early in the afternoon. That is the main reason why we cannot keep our commitments to our costumer to deliver their unit on time. They are already complaining, because they cannot get their car on the day we have promised to them.

I think you should meet them and remind them about their duty and responsibilities to come to work on time and to finish the job on time. Otherwise we will loss the trust of our clients and they might look for another service provider.

Respectfully yours,
Reply | Reply with quote | Quote
+8 # Nima 2015-06-10 17:06
To: Mr. Alavi
The human resource manager of ABC company.

I’m Nima M, your one of the newest employees. I have been working since 4 weeks in your company in project management section as a part timer. This job was very good for me during this time but I’m writing to discuss about some problems regarding this job. Before that I would like to give details about my responsibilities in the work environment.

I have been working for 3 years in this position in 2 other renowned companies and I chose this job in your company to take further my career prospects. As you know I had to collect and analyze reports of projects from all teams but some of employees in marketing department don’t like this reporting procedure and they denied reporting to me so that I can analyze their outputs. I tried several times to convince these employees to report me, but unfortunately I can’t cope to solve this problem. I think if you set meeting with my section with other parts of company especially marketing team to discuss about this event, it would bring out a solution with your generosity and tact.

I’m waiting to hear from you about your feedback and suggestions to solve this matter.

Your sincerely,
Nima M
Project Manager
ID: 0324654
Reply | Reply with quote | Quote
+3 # kamal kishore 2014-05-01 18:18
This letter is very impressive. Because this latter prepare me for writing skill.
Reply | Reply with quote | Quote

Add comment

Security code