General Training Writing Task 1 Sample 18 - While you were driving on holiday, you had a small accident

IELTS Letter Writing / GT Writing Task 1:

You should spend about 20 minutes on this task.

Your car is hired from a company and while you were driving on holiday, you had a small accident. You will have to write a report to the company to explain it.

You need to explain the following:

  • when and where you hired it
  • describe how the accident happened
  • what kind of action did you take after the accident

You should write at least 150 words.

You do NOT need to write your own address. Begin your letter as follows:

Dear Sir/ Madam,

Model Answer 1:

Dear Sir / Madam,

I am a recent customer of your rental company having I rented a car from your downtown outlet in Detroit. The car hired was an economy model vehicle which I rented from March 21st to the present. I would like to commend your company on their professionalism and the service offered, and as such, I am sure you will handle my incident with these qualities.

Unfortunately, I had an unavoidable accident involving the aforementioned vehicle and another party. The accident was caused by the other car failing to stop at the red light at the intersection I was passing through, and as such, the second party collided into the driver's side of my automobile. The police were informed in situ, whereupon they recorded information regarding the accident and the other driver’s insurance details.

The police established the other driver's responsibility for the accident, and the second party's insurance company has been informed. I would like to request that a replacement vehicle should be offered while my current vehicle is incapacitated. Once again, I would like to commend your company's professional attitude.

Yours sincerely

David Clark

(Approximately 186 words)  

( This model answer can be followed as an example of a very good answer. However, please note that this is just one example out of many possible approaches.)


Model Answer 2:

Dear Sir / Madam,

I recently rented an Alto car from your company and let me tell you, you have some world class employees working with you. The quality of the vehicle was top-notch and you provide impeccable services as per my experience. I hired this car a week back from your branch office which is situated in sector 22 Chandigarh. However, It is a great regret that an accident spoiled both my holiday and spirit and caused some damages to the car.

I was driving to Kalka station from Chandigarh to pick up one of my friends from the railway station when a small accident took place. It was not my fault. I was standing at the red light when suddenly another car coming at a very high speed hit my vehicle from behind, leaving the bumper and the silence of the car somewhat broken.

A police officer on duty has lodged a FIR against the other driver, and after checking all the essential documents, the police officer has advised the other driver to bear all the charges for the repairing and servicing. I made the booking of this vehicle till 14th March, still, 2 days left, hence my sincere request to you is to please arrange for the another car for me and have this one collected from my Hotel, which is in sector 17 Chandigarh. The name of the Hotel is The Royal Plaza, I am staying in room no. 203. I shall be very thankful to you.

Yours Truly,

[Written by - Pooja Gupta ]


Sample Answer 3:

Dear Sir/ Madam,
I am writing you to apprise you of a small accident that involves a car that I hired from your company.

I am Preeti Ghuraiya and I hired a Maruti Swift Car (Number: MP07 5234) from your city centre Store, Bangalore, on 1st of Dec for 4 days.

I had hired this car for my family holiday in Mysore, but unfortunately, I met with a small accident while returning on 3rd Dec evening. As it was dark and in absence of proper street light, I could not notice a opened pothole on the road on time; and applied break suddenly, due to which, the car behind, collided with my car. Although there was no major damage, only the light on the left-hand side was broken and had a small dent.

Though I have got the light and dent fixed at the Maruti authorised service station, but the small scratches are still visible. Please accept my sincere apologies. I am willing to pay some extra charges as a compensation if required. You can send me the final bill at my residence address and I shall clear all dues in next 3 days.

Please feel free to call me, in case further information is required.


[Written by - Preeti Ghuraiya] 


Model Answer 4:

Dear Sir / Madam,

My name is Ankit. I hired a Toyota Altis car on Monday, 17th of August 2015 from your head office located at Serangoon, for a period of 15 days. The registration number of the car is SGT 2345D. I am writing the letter to inform you that I have met with a minor accident today.

I was on my way from my home to office and at the Raffle place city junction, a car in the opposite direction just tried to cross the signal when it was red. Due to his rash driving, his vehicle slightly touched the right side of my car. I tried my best to avoid it, but could not help much. The driver side's rear view mirror detached and also led to some scratches on the right side of my car. The car looks a bit ugly.

Immediately, I called the police and within 5 minutes they arrived. I assisted them in writing the report. I will send the report to you soon so that you can claim the insurance for the repair costs. But I replaced the rearview mirror from the nearby garage as it is very necessary for driving.

If you need any further information, I am available at 98765678.

Yours sincerely


Sample Answer 5:

Dear Sir / Madam,
I am writing the letter to report the accident happened last weekend with your car that I rented a few days ago.

My name is Jenny Y, driving license number 12345. I hired Toyota Inova 2014 CX150 last Saturday via Petro branch near Hilton hotel.

On last Sunday I had a countryside tour to visit Cloud Mountain in the southern city. I departed at 05:00 in the morning when the sky was still very dark because of foggy. When I drove at the end of express highway leading to Lauren Bridge a car in front of me suddenly turned left without any signal. It happened too fast that I could not reduce the speed and control my vehicle properly which caused an accident between us. The collation broke the left head light and damaged a part of the car. Fortunately, none of us was injured. Later we called police and incident report was issued accordingly.

In the meantime, the car was sent to a repair shop for repairing. I obviously will bear all these costs. I expect to have the car returned on this Friday as per our contract.

I am attaching herein, the copy of the report in which you can find more details about what happened. I apology for the unexpected inconvenience caused and accept to pay all compensation, if any. Please contact me at mobile number +54102350456 in needed.
Thank you for your understanding.

Best regards,

[ Written by – Jenny ]

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