Operating since 2021, The Clubhouse Casino is managed by Dama N.V., a Curaçao-based company. The platform holds gaming license 8048/JAZ2020-013 from the Curaçao Gaming Control Board. Over 5,000 games are available from developers including Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Play'n GO, Red Tiger, Yggdrasil, BetSoft, iSoftBet, and other leading providers.
The casino accepts players from most countries but restricts access from Spain, Belgium, Netherlands, Israel, Gibraltar, Jersey, and Greece. SSL encryption protects all transactions and personal data. The platform works on desktop and mobile devices without requiring app downloads.
Registration takes a few minutes and asks for standard information like name, email, birth date, and residential address. Clubhouse Casino requires identity verification before your first withdrawal. You need to submit a government-issued ID and proof of address. The verification process usually completes within 24-48 hours after document submission for all new players.
Customer Support and Contact Information
The support team operates around the clock through two main channels. Live chat is available 24/7 directly on the website with typical response times between 1-5 minutes depending on current demand. Support staff speak English and German. For less urgent matters, email support@theclubhousecasino.com and expect replies within 2-4 hours.
The FAQ section covers topics including account registration, deposit procedures, withdrawal processes, bonus terms, and game rules. Players can access support through the same methods on mobile devices as well. A live chat icon stays visible on every page for quick access to help.
Game Collection and Software
The casino library includes approximately 4,500 slots and 500+ live dealer tables. Slot games range from classic machines to modern video slots and Megaways titles. Well-known games include:
- Sweet Bonanza by Pragmatic Play
- Wolf Gold by Pragmatic Play
- Book of Dead by Play'n GO
- Starburst by NetEnt
- Gonzo's Quest by NetEnt
Most slot games include demo versions. Betting limits typically start at €0.10 per spin and go up to €100 or more.
Table game options include roulette, blackjack, baccarat, and poker variations. Minimum bets start from €0.10.
The live casino section features over 500 tables from Evolution Gaming and Pragmatic Play Live. Available options include Lightning Roulette, Infinite Blackjack, and live game shows such as Crazy Time and Monopoly Live. Live stakes range from €0.50 to €10,000 per round.
Payment Systems and Transaction Details
Deposits can be made using Visa, Mastercard, Skrill, Neteller, Mifinity, bank transfers, and cryptocurrencies including Bitcoin, Ethereum, and Litecoin. The minimum deposit is €20. Most deposits process instantly, though bank transfers take 1-3 business days.
For withdrawals, the minimum is €30. E-wallets deliver funds within hours. Card withdrawals take 1-5 days. Cryptocurrency withdrawals complete within hours. The standard monthly withdrawal limit is €15,000.
The casino does not charge transaction fees. All transactions process in EUR. Wins over €15,000 may be paid in monthly installments.
| Payment Method | Deposit Time | Withdrawal Time | Min Deposit | Min Withdrawal |
|---|---|---|---|---|
| Visa/Mastercard | Instant | 1-5 days | €20 | €30 |
| Skrill | Instant | Few hours | €20 | €30 |
| Neteller | Instant | Few hours | €20 | €30 |
| Bitcoin/Crypto | Instant | Few hours | €20 | €30 |
| Bank Transfer | 1-3 days | 3-5 days | €20 | €30 |
First Deposit Bonus and Promotions
New members receive a welcome package split across three deposits with a combined value up to €5,000 plus 200 free spins. The first deposit gets matched 100% up to €400 with 75 free spins on Elvis Frog Trueways. Free spins arrive in batches of 20 per day.
All bonuses come with a 40x wagering requirement. Players have 7 days to complete the wagering. Maximum bet while wagering is €7.50 per spin or hand.
The casino regularly offers reload bonuses and weekly tournaments on selected games.
Loyalty Program Structure
Every real money bet earns Club Points that advance you through seven VIP levels: Beginner, Amateur, Skilled, Pro, Expert, Master, and Legend. Points accumulate automatically from slots and live casino play.
From the Skilled tier onward, members receive weekly cashback on net losses. Higher levels also unlock:
- Personal account managers for top tiers
- Exclusive bonus offers
- Birthday bonuses and anniversary rewards
- Faster withdrawal processing
- Higher monthly withdrawal limits
- Priority customer support
Points needed range from 0 for Beginner up to 500,000 for Legend. Cashback percentages range from 5% at Skilled level up to 15% at Legend level.
Mobile Gaming Experience
The casino website automatically adjusts to fit mobile screens. No separate app needs downloading for iOS or Android devices. Players access their accounts through any mobile browser. All features available on desktop work on mobile including deposits, withdrawals, bonuses, and games.
HTML5 technology ensures nearly all games function properly on smartphones and tablets. Players can switch between desktop and mobile seamlessly.
Responsible Gaming Features
Players can set various limits by contacting support via email. Available controls include deposit limits, loss limits, session time limits, and self-exclusion options ranging from 24 hours up to permanent closure.
The casino provides links to organizations like Gambling Therapy and GamCare for players needing help with gambling problems.
The Clubhouse Casino provides thousands of games from major software developers, accepts multiple payment methods including cryptocurrency, and operates a comprehensive VIP program. Support is available 24/7 through live chat and email for player assistance.