Founded in 2000, Betdaq stands as the second largest betting exchange globally, processing more than £75 million in daily betting transactions. The platform operates under multiple gambling licenses including UK Gambling Commission license 34865, Gibraltar Gambling Commissioner, and Alderney Gambling Control Commission. Irish billionaire Dermot Desmond created the company and reacquired it in 2021 after previously selling to Ladbrokes in 2013.
Unlike traditional bookmakers, Betdaq operates as a peer-to-peer exchange where customers bet against each other. This model typically provides better odds since users set their own prices. The platform charges a standard 2% commission on net winnings, which remains consistent across most markets without complicated tier structures. Both back and lay betting options are available, giving users flexibility to bet for or against specific outcomes.
New customers from the UK and Ireland can access a welcome promotion through https://bet-daq.ie/ offering 0% commission for 100 days on all exchange sports. To activate this offer, users must enter promo code 0COMM100 during registration and complete their first deposit using a debit card. After the promotional period, the standard 2% commission rate applies to all winning bets.
How to Contact Support
Customer service operates through multiple channels with response times typically under four hours. The primary email is helpdesk@betdaq.com. Live chat is available through the website interface.
Phone support numbers include:
- UK customers: 0800 473 0009 (freephone)
- Irish customers: 01 55 66 222
- International callers: +353 1 55 66 222 (standard international rates apply)
Support hours run Monday to Saturday 9am to 7:30pm GMT. Limited assistance is available outside these times. The platform maintains a help center with articles covering account verification, betting rules, and payments.
Banking Options
Betdaq accepts several payment methods for deposits and withdrawals. The minimum deposit is £10 for most options, while bank transfers require £200 minimum. Debit cards have a daily limit of £15,000, though other methods don't specify maximum amounts. All withdrawals process without fees regardless of the chosen method.
| Method | Minimum Deposit | Deposit Speed | Withdrawal Speed |
|---|---|---|---|
| Visa | £10 | Instant | 24 hours - 5 days |
| Mastercard | £10 | Instant | 24 hours - 5 days |
| PayPal | £10 | Instant | Up to 24 hours |
| Skrill | £10 | Instant | Up to 24 hours |
| Neteller | £10 | Instant | Up to 24 hours |
| Trustly | £10 | Instant | Up to 24 hours |
| Bank Transfer | £200 | 1-3 days | 2-5 days |
Account verification is mandatory before processing any withdrawal. Users need to submit photo identification (passport or driver's license) plus proof of address (utility bill or bank statement dated within three months). Verification typically completes within 24-48 hours after document submission.
Welcome Bonus Details
The main promotional offer targets new customers aged 18 and over from UK and Ireland. Users receive 0% commission on all exchange sports for 100 days. Registration requires promotional code 0COMM100 and initial funding through debit card. Deposits via PayPal, Skrill, Neteller, or other e-wallets don't qualify.
Best odds guaranteed applies to UK and Irish horse racing markets. Zero commission promotions occasionally run on Saturday football markets.
Sports Coverage
The exchange covers 18 different sports with thousands of markets available daily. Football receives extensive coverage including Premier League, Championship, La Liga, Serie A, Bundesliga, Ligue 1, and major European competitions. Horse racing features UK, Irish, and international race meetings with comprehensive ante-post and in-play markets.
| Sport | Market Depth | Live Betting |
|---|---|---|
| Football | High | Yes |
| Horse Racing | Very High | Yes |
| Tennis | High | Yes |
| Cricket | Medium | Yes |
| Basketball | Medium | Yes |
| Rugby | Medium | Yes |
| Boxing | Medium | Limited |
| Darts | Low | Yes |
Tennis markets include ATP, WTA, and Grand Slam tournaments. Cricket covers international matches and T20 leagues. Basketball focuses on NBA and European leagues. Cash-out functionality is available on selected markets depending on liquidity levels.
Mobile Applications
Two separate apps serve different purposes: the Sports Betting app and the Exchange Betting app. iOS users can download both from the Apple App Store, while Android users must download from the official website. Both apps provide full account functionality including deposits, withdrawals, and settings. The apps support biometric login for faster access and push notifications for bet updates.
Account Security Features
Two-step authentication is available through Google Authenticator. SSL encryption protects all financial transactions and personal data. Customer funds are held in segregated accounts separate from company operating funds.
Deposit limits can be set at daily, weekly, or monthly intervals. Time-out options range from 24 hours to six weeks. Self-exclusion is available for minimum periods of six months. Links to GamCare, BeGambleAware, and Gamblers Anonymous appear throughout the site.
Registration Process
Creating an account takes approximately five minutes. Users provide email, username, password, personal details, address, and currency preference. Phone verification may be required. After completing the form, users receive a confirmation email.
Account verification requires identity documents before withdrawals. Accepted identification includes passport, driver's license, or national ID card. Proof of address must be dated within 90 days. Documents can be uploaded through the secure account portal.
Final Thoughts
Betdaq provides a competitive betting exchange with low 2% commission and strong market coverage. Multiple licenses ensure regulatory compliance and customer protection. The 100-day zero commission offer gives new users significant value when starting their exchange betting journey.