You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company.
IELTS Preparation and Model Answers
IELTS Preparation and Model Answers
Complaint letters are primarily formal letters that we write to complain about something to the concerned authority. In such letters, we usually give details about what went wrong or what was not supposed to happen the way it did happen. We also suggest what could be done about it.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company.
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.
Write a letter to the manager of the travel agency.
You have bought some clothing online and are not satisfied with your purchase.
Write an email to the company that you bought the clothing from.
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success.
Write a letter to the manager of the sports centre.
Your next-door neighbour often listens to loud music late at night. Because of the loud music, you often have problems sleeping.
Write a letter to the authority of the building.
You are living in a University residence, and you have a problem with the high levels of noise from a new campus restaurant which is open until midnight.
Write a letter to the governor of the University.
IELTS Complaint Letters: There are situations in our life when we need to complain about something, like when we are …
You exercise regularly and have been a member of many different gyms. Recently, you moved into a new neighbourhood and joined a new gym. You have noticed that people at this gym do not bother to wipe down the machines after use and often leave dirty towels on the benches in the change rooms.
Write to the gym manager.
The system used for rubbish/garbage collection in your local area is not working properly. This is causing problems for you and your neighbours.
Write a letter to the local council.
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel.