The formal letter is one of the three letter-types in the GT IELTS Writing Task 1 test. When you are required to write a formal letter, begin it with “Dear Sir or Madam”, use formal expressions and end the letter by signing off using “Yours faithfully”. Do not exchange personal greetings at the beginning of the letter and do not use contractions (for example, don’t, I’d etc.) while writing a formal letter. You usually write a formal letter to a person whom you do not personally know.
You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet.
Write a letter to a company manager with whom you arranged the delivery of goods.
You have just bought a new mobile phone from a website on the internet. When it was delivered, the phone was faulty.
Write a letter to the company.
You would like to get enrolled in a qualification course.
Write a letter to the person in charge of the course and ask for detailed information regarding the course, fees and prerequisites.
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff.
Write a letter to the Hospital Registrar, complaining about the service you received.
You have been offered a job, asking you to start next week. You want the job very much but, because of a previous commitment, you want to delay the start for another two weeks.
Write to the manager, accepting the job, but explaining your situation and asking for a change to your start date.
You have taken a cruise on a holiday and have been disappointed with the experience.
Write a letter to the cruise provider.
You are looking for a part-time job.
Write a letter to an employment agency.
As an international student in Sweden, you have an account with a local bank. The monthly bank transfer you receive from your parents has been delayed this month due to an error at your parents’ bank.
Write a letter to your bank.
You have just spent a weekend staying at a Hotel in London. When you get home you find that you have left a bag at the hotel.
Write to the hotel manager.
You have recently ordered an item through the Internet, but you are not happy with the product.
Write to the company.