IELTS Listening Sample 71
You will hear a number of different recordings, and you have to answer questions on what you hear. There will be time for you to read the instructions and questions and you will have a chance to check your work.
All the recordings will be played once only. The test is in 4 Parts. At the end of the test, you will be given 10 minutes to transfer your answers to an answer sheet.
Listening Audio: [Click on the Play button to start the recording.]
Section 1: Questions 1–10
Questions 1-10
Complete the form below.
Write ONE WORD AND/OR A NUMBER for each answer.
Customer Satisfaction Survey
| Customer details | |
| Name: | Sophie Bird |
| Occupation: | 1 ……………….. |
| Reason for travel today: | 2 ……………….. |
| Journey information | |
| Name of station returning to: | 3 ……………….. |
| Type of ticket purchased: | standard 4 ……………….. ticket |
| Cost of ticket: | 5 £ ……………….. |
| When ticket was purchased: | yesterday |
| Where ticket was bought: | 6 ……………….. |
| Satisfaction with journey | |
| Most satisfied with: | the wifi |
| Least satisfied with: | the 7 ……………….. this morning |
| Satisfaction with station facilities | |
| Most satisfied with: | how much 8 ……………….. was provided |
| Least satisfied with: | lack of seats, particularly on the 9 ……………….. |
| Neither satisfied nor dissatisfied with: | the 10 ……………….. available |
Section 2: Questions 11–20
Questions 11–16
Label the map below.
Write the correct letter, A–H, next to Questions 11–16.
Croft Valley Park

11. café ………………..
12. toilets ………………..
13. formal gardens ………………..
14. outdoor gym ………………..
15. skateboard ramp ………………..
16. wild flowers ………………..
Questions 17 and 18
Choose TWO letters, A–E.
What does the speaker say about the adventure playground?
A. Children must be supervised.
B. It costs more in winter.
C. Some activities are only for younger children.
D. No payment is required.
E. It was recently expanded.
Questions 19 and 20
Choose TWO letters, A–E.
What does the speaker say about the glass houses?
A. They are closed at weekends.
B. Volunteers are needed to work there.
C. They were badly damaged by fire.
D. More money is needed to repair some of the glass.
E. Visitors can see palm trees from tropical regions.
Section 3: Questions 21–30
Questions 21–24
Choose the correct letter, A, B or C.
Presentation about refrigeration
21. What did Annie discover from reading about icehouses?
A. why they were first created
B. how the ice was kept frozen
C. where they were located
22. What point does Annie make about refrigeration in ancient Rome?
A. It became a commercial business.
B. It used snow from nearby.
C. It took a long time to become popular.
23. In connection with modern refrigerators, both Annie and Jack are worried about
A. the complexity of the technology.
B. the fact that some are disposed of irresponsibly.
C. the large number that quickly break down.
24. What do Jack and Annie agree regarding domestic fridges?
A. They are generally good value for money.
B. There are plenty of useful variations.
C. They are more useful than other domestic appliances.
Questions 25–30
Who is going to do research into each topic?
Write the correct letter, A, B or C, next to Questions 25–30.
| People |
|---|
| A Annie |
| B Jack |
| C both Annie and Jack |
Topics
25. the goods that are refrigerated ………………..
26. the effects on health ………………..
27. the impact on food producers ………………..
28. the impact on cities ………………..
29. refrigerated transport ………………..
30. domestic fridges ………………..
Section 4: Questions 31–40
Questions 31–40
Complete the notes below.
Write ONE WORD ONLY for each answer.
| How the Industrial Revolution affected life in Britain |
|---|
|
19th century • For the first time, people’s possessions were used to measure Britain’s 31 ……………….. . • Developments in production of goods and in 32 ……………….. greatly changed lives. MAIN AREAS OF CHANGEManufacturing Transport Retailing |
[Source: Cambridge IELTS Book 15]
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