IELTS graph # 283 – Number of enquiries to the tourist information office

IELTS Academic Writing Task 1/ Graph Writing – Line Graph:

You should spend about 20 minutes on this task.

The graph below shows the number of enquiries to the tourist information office made by telephone, letter/email, and in person from January 2001 to June 2001.

Summarize the information by selecting and reporting the main features, and make comparisons where relevant.

You should write at least 150 words.

Number of enquiries to the tourist Information office

Line Graph - Nmber of enquiries to tourist information office

Sample Answer 1:
The line graph outlines the number of queries a tourist information centre received during the first half of 2001 via phone calls, letters/electronic mail, and questions made by people in person.

Generally speaking, people started making more enquiries in person after March 2001, while email and letter queries dropped.

As the graph suggests, the tourist information office received around 1,800 enquiries from people in January 2001, of which the maximum came through telephones. At that time, they got 600 emails and letters and 400 in-person visits from people regarding information. The number of emails or postal queries dropped over the period, and in June, the office received only 200 such queries, one-third of that at the start of the year. Interestingly, more people visited the office to get information, and this number reached 1200 in the middle of the year. Though telephone enquiries were predominant at the beginning of the year, they remained constant between January and April. Afterwards, the telephone enquiries got higher and reached about 1100 in June 2001, slightly lower than the number of enquiries made in person. The total number of such enquiries made by people to this tourist office increased to nearly 2500, almost 500 more enquiries than in January.



Model Answer 2:
The line graph illustrates how many enquiries were made to a Tourist Information Office by three different methods: in person, by telephone, and by email or letter, over the first six months of 2001.

Overall, enquiries made in person grew substantially and became the most frequent contact method by June. Telephone enquiries also increased, albeit more moderately, whereas the number of enquiries by email or letter declined steadily throughout the period.

In January, a total of 1,800 inquiries were made. Among them, telephone enquiries were the most common, at roughly 800, followed by those made by email or letter at about 600, and in-person visits at approximately 400. Over the next two months, the number of telephone and in-person enquiries converged, and by March, in-person and phone enquiries registered at about the same level, with each receiving around 800 enquiries. From April onwards, in-person enquiries rose sharply, reaching about 1100 in May and peaking at approximately 1200 in June, making it the most popular way to seek information by the end of the period. Telephone enquiries, which had been relatively stable between January and April, also increased in the final months, ending at around 1100 in June. In June, the total number of enquiries that this tourist office received was 2400, six hundred higher than at the beginning of the year.

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