Cue Card Sample

When the internet helped you solve a problem - Cue Card # 735

IELTS Speaking Part 2: IELTS Cue Card/ Candidate Task Card.

Describe a time when the internet helped you solve a problem.

You should say:

  • when it was
  • what problem you faced
  • how the internet helped you solve the problem

and explain how you felt about it.

[You will have to talk about the topic for one to two minutes. You have one minute to think about what you are going to say. You can make some notes to help you if you wish.]


Model Answer 1:

In the fast-paced digital era, the internet has become an indispensable tool, and one instance where it proved instrumental in solving a problem stands out vividly in my memory. For this interesting topic, I'd like to talk about a time the the Internet helped me solve a critical problem.

When it was:
This incident occurred last year when I encountered a perplexing issue with my laptop, which was disrupting my ability to work efficiently.

What problem you faced:
The problem was related to a sudden and unexplained slowdown in my laptop's performance. As someone who heavily relies on their laptop for work, this hindrance was not only frustrating but also hampered my productivity significantly.

How the Internet helped you solve the problem:
Turning to the internet for a solution, I began researching the symptoms and potential causes of my laptop's sluggish behaviour. I stumbled upon various forums and tech support websites where individuals shared similar experiences and troubleshooting steps. Guided by the collective wisdom of the online community, I identified that the issue could be related to software conflicts and outdated drivers.

Further, I found step-by-step tutorials and video guides on the internet, illustrating how to update drivers and resolve software conflicts. Armed with this newfound knowledge, I navigated through the guidelines and steps and successfully implemented the suggested solutions.

And explain how you felt about it:
The feeling of resolving the issue independently, thanks to the internet's vast resources, was empowering. It not only saved me the hassle and cost of seeking professional help but also bolstered my confidence in troubleshooting technical challenges. This experience reinforced the transformative power of the internet in turning obstacles into opportunities for learning and self-sufficiency.


Model Answer 2:
Thank you for this interesting cue card topic as I will go ahead and talk about a time when the internet helped me solve a problem.

It was about a couple of years ago when I went to visit my only aunt in a city, of which I had a very limited idea. And it was so because it was only the second time that I visited the city. The first time, I visited it, was almost 7 or 8 years ago when things looked a bit different in that very crowded and big city. For example, the streets got wider and many new shops and buildings were built.

Besides, some of the businesses and shops moved to new locations as well which I had no idea about. Of course, none of these would create any problems for me unless my aunt had asked me to buy her medicine from a particular pharmacy. Incidentally, she was an asthma patient, and she used an inhaler of a certain foreign brand which only a certain pharmacy in the city used to keep. I knew where the pharmacy was located, or at least so I had thought since I visited the last time when I had come to see my aunt.

But, when I actually went to that location, I found out that the pharmacy had moved to a new location. I asked a few people there, but unfortunately, nobody could tell me about it. Seeing no other options, I decided to get the help of the internet on my smartphone even though, I was a bit sceptical about it. But, luckily, as soon as I searched the pharmacy by its name on my phone, it did give me its address and the direction.

Anyway, after finding the location of the pharmacy, I breathed a sigh of relief. After all, I didn’t want my aunt to suffer because of my failure to find some pharmacy and buy her medicine. Besides, I felt a bit more confident and bold in roaming around the city since I had the help of the internet.

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The Internet helps me solve many problems almost on a regular basis. Whenever I need to complete an assignment, I turn to take help from the Internet. Sometimes, I look for traffic updates and search for a destination and the internet is there to help me.

Interestingly, the other day, I noticed that my mobile phone had far less balance than the amount I recharged just a few minutes ago. I was very confused. A couple of days later, I noticed the same incident. It was so frustrating and it was costing me money.

So, I decided to search for the similar problems that others might have faced and luckily I found a couple of online forums where people were discussing the exact same problem that I had been facing.

I read through a few answers and discussions and found that I somehow activated a couple of VAS [Value Added Service] on my mobile phone. The instructions for deactivating and cancelling those services were also given there. I followed the instructions and my problem was solved once and for all.

I felt so grateful to Tim Berners-Lee for inventing the World Wide Web that helps us in many tremendous and excellent ways. I believe this is the best invention the modern world has ever produced.