General Training Writing Task 1 Sample 4 - You recently took a part-time job working for a local company
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IELTS Letter Writing / GT Writing Task 1:
You should spend about 20 minutes on this task.
You recently took a part-time job working for a local company. After a few weeks, you realised there were some problems with the job.
Write a letter to the manager of the company. In your letter
explain why you took the job.
describe the problems that you experienced.
suggest what could be done about them.
Write at least 150 words.
Model Answer 1:
Dear Mr Chen,
My name is Rona Lyn Olivar. I am one of your part-time receptionists in your Brighthand hotel for 2 weeks now. I am writing to you today because of the two problems I have encountered in the reception area that you are not aware of.
Firstly, duty staffs at night shift are always inside of the hotel's quarters sleeping. Only I and Lindsay who is also new in the area are working at night time. Even if we knock them at their door when there were many guests arrived on Saturday evening, they still did not mind us. This happens 3 times already and I think you must know it.
Secondly, the food items that are supposed to be cooked for the hotel customers were eaten by some of the head staffs. One of the breakfast meals that were not eaten by one of the guests were brought to the staff quarters and ate by the head. I believe this is against the rule of the company.
I think they should be reprimanded so that they should learn their lesson and I look forward to your response regarding this matter.
Model Answer 2:
Dear Mr Adison,
I am a part-time call centre operator at your company, started working about 4 weeks ago. I am writing to indicate the problem I encountered during my work.
Actually, I decided to take the position of a telesales specialist because consider myself able to develop a career in sales due to my skill of establishing good contact with people and make them trust me. However, I realised there are some obstacles on a way to success.
The problems started 3 weeks ago when the system administrator updated my software. At the time of a call I was querying a customer for his personal data then suddenly my computer reloaded and this person’s profile was lost. This situation repeated in the future for several times. I asked the system administrator to solve this problem, but he told me this is solely my fault and my computer skills are below required to use this program.
I am assured the complete situation makes company profits lower. I believe that software managing specialist could fix the problem if the initiative would be taken by a senior manager of your rank.
Model Answer 3:
Dear Mr Patrick,
I am writing to raise a concern about the problems faced by me on the job at your company. I am Riya, have joined your company as a computer operator six weeks back as a part-timer to fund my internship in software programming course.
I was told at the time of joining that the working hours would be from 5 to 8 pm so I agreed to do this job as it fits well into my daily schedule. However, from the past 2 weeks, customer calls have increased a lot during post-lunch hours due to the upcoming events in the city. Unfortunately, my college ends at 4 pm and it’s impossible for me to reach 2 hours early daily. Although I had managed to work extra time until the last week by missing few lectures at college, it seems unmanageable in the future as this will affect my studies.
Thus, I would appreciate if you could allow an addition of one more person in the team until the end of the events in the city. It will also be very helpful if we can devise a new organised way to handle high customer calls. We can discuss this new process tomorrow at your convenient time.
Looking forward to meeting you soon.
[ Written by - Riya Nagpal ]
Model Answer 4:
Dear Mr James,
I'm writing to thank again for giving me the opportunity to work in your company and ask you to help me in some problems which I have had over last several weeks with my job.
As you know I have been working as a cost-benefit analyst in the project management office from 20th September three days per week. Recently our office head has wanted me to work four days per week which is against our work contract. However; I would like to work in your company whole of the week as it causes me to earn more money and I would find more valuable experience, It would be conflicting with my education program as I need to go to my courses on Wednesdays and Fridays.
Also, the office head had promised me to allocate a desktop computer for analysing project data which is still not performed. In fact, I am using my own laptop to work with the Primavera Software and I am always worried about losing project data if some technical problems come to existence.
I hope that these not make you any difficulties and you would allow me to work according to our primary work contract and would provide a desktop computer.
I look forward to hearing from you in the near future.
[ Written by - Milad Rahimi ]
Model Answer 5:
Dear Sir/ Madam,
With due respect, I would like to inform you that, I have joined in your company as a part-time employee a few weeks ago. I had to take the job due to internship program which is required to complete my university study.
However, during this short span of my work I have noticed some difficulties with the job of an analyst. Since my job is to help the analysts for collecting different data from various sources as per their requirement, I had to collect same data many times. The main reason behind this redundant work is the lack of MIS reporting software and database. There are lots of benefits that can be taken by using that type of software. It helps to archive data in a systematic way which can be retrieved later easily. This not only helps to reduce redundancy of work but increases the efficiency of analysts. Though purchasing the MIS reporting software is a little bit costly, it will help you to spend more time for analysis and generate quality analytical report also.
Therefore, I request you to invest for purchasing an MIS software which will be a bit costly for you in the short the run but you will have several times of return in future.
[ Written by - Safayet Ullah ]
Model Answer 6:
Dear Mr Lim,
I’m writing this letter to raise my concern regarding some of the problems that I encountered during my work in your company. I have been working with your company for almost 5 weeks already as a call centre agent and I’m doing it on a part-time basis because I have to attend also my classes on my master’s degree course. I took the job as I believed it will enhance my communication and public speaking skill and increase my confidence in socialising with other people in an addendum to supporting my studies.
During the first week, everything went fine. But from my second week, I started facing some unavoidable issues. My computer software automatically shuts down as I communicate with a customer. It happened almost every day. I’ve already raised this problem to the technician in charge of the computer and software problems. They’ve tried to fix it but it keeps on happening. What I hate about it is that the guy is blaming me for not having the enough skills on computers and I’m the one liable for it!!! Also, I was supposed to be dropped off every day but no car is picking me up at the end of the office.
I’m confident enough that the computer software problem is not at all my fault. I’m concern about it because my overall performance has already been affected by it. It would be easier if a new computer is provided to me or make sure the fix is done properly. Also please try to arrange my transportation, at least to drop me off at the end of the office.
I’m hoping for your immediate response on this matter.
Christine Hazel Cac.
Sample Answer 7:
I am very glad to join your company as a part-time employee. I joined here three months ago and I was honoured that you considered me as a deserving employee in your reputed company. I am writing this letter to raise your concern on my job contract.
I was appointed at your company as a part-time worker in the post of Financial Assistant. I was very much delighted to get the offer from you as this was a very excellent company to work with and I was offered a high salary. The promise for reaching upper was also another reason I joined here.
We have contracted for this job as a part-time employee for 9.00 pm to 6.00 pm. But the head of my department always forces me to come before 7 o'clock in the morning and this has become quite impossible for me. I have to drop off my son at his school at 7.30 am and there is no one in my family who can do that. I am not sure why the head of the department is forcing me to start office before 7.00 am while he never shows up before 9.00 am?
I am also shocked to face the unforeseeable trouble of working till 9.00 pm to finish my scheduled task. Sometimes I have to stay office till late hours while the whole office is deserted.
I really feel very nervous to tell the department head not to force me to come office before 7.00 am. That is why I am notifying you about this problem. I guess I should be given as much opportunity as it is offered to other employees. I can fully devote myself to work harder but something unusual and unreasonable should not be imposed on me. I want your intervene to have this problem solved.
I will be waiting to get a positive response from you.
[ Written by Sudip Pant ]
Model Answer 8:
I have been a part-time fitness instructor in your gym for four months. I was pleased to be offered the job, not only because I need to earn some extra money to cover my living expenses but also because I need some experience in fitness training.
It has been obvious to me that people often need help in using the gym equipment.However, it seems that the other trainers have not been encouraged to offer assistance to club members. I offer as much as I can, but this means that I am constantly in demand and therefore, working harder than anyone else in the gym. This situation seems rather unfair.
While I realise that members receive initial gym instruction, I feel that they also need ongoing help with the equipment. Could I suggest that a letter is sent to trainers promoting this? After all, personal attention of this kind makes people feel valued and may result in increased membership.