You missed a flight due to a problem at the airport - GT Writing Task 1: Sample 105

IELTS Letter Writing / GT Writing Task 1:

You should spend about 20 minutes on this task.

You missed a flight due to a problem at the airport.

Write a letter to the airline. In your letter,

  • describe what happened that caused you to miss the flight
  • explain how missing your flight affected you
  • make it clear what you would like the airline to do

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Model Answer 1:

Dear Sir or Madam,

I am writing to inform you that I could not get on the flight from Dublin to Tokyo on 21st March due to mismanagement at the airport. I would like you to rectify the issue and arrange my next flight on 24th March.

I booked my flight with your airline two weeks ago and was scheduled to fly to Tokyo from Dublin airport at 2100 hours on 21st March 2020. I reached the airport three hours prior to my schedule and checked in my luggage. When I was ready to take my flight, an airport security personnel approached me and asked me to follow him to the security room for interrogation. I was quite baffled by the sudden inquest and tried to be as helpful as possible. However, the damage has already been made. I missed my flight when I was cleared and due to this, I could not attend an important meeting at our Tokyo office. I notified my employer immediately and they asked me to take the next flight, which was not available until 24th March.

I would like you to rectify this unexpected investigation within your jurisdiction and book my flight on 24th March without imposing any new ticket price on me.

I look forward to hearing from you soon.

Yours faithfully,

Evan Piera


Sample Answer 2:

Dear Sir or Madam,

I am writing this letter to inform you that I missed my international flight to London on 17th January for a reason which was beyond my control and which actually transpired due to a problem at the airport.

My flight was scheduled at 12:30 pm and I had arrived at the airport well in advance. Suddenly, I felt that I needed to eat something at the airport, and so I went to one of the upscale restaurants at the airport where some security personnel of the airport asked everyone to stay there until further notice. I guess it was a security issue,  which eventually forced me to abandon my flight. Anyway, missing the fight caused me to miss an important seminar on launching a new product.

So, since I missed the flight because of a reason, which was beyond my control and had something to do with the airport authority, I would truly appreciate it if you give me a full refund for my ticket. I am attaching the ticket with this letter for your convenience.

Yours faithfully,

Le Nhan Tong

1 1 1 1 1 1 1 1 1 1 Rating 3.19 (8 Votes)

Bowale Oyenuga
Dear Sir or Madam,

I am writing to express my disappointment about the security breaches at your airline which hindered my flight to the United Kingdom.

On Sunday 22nd June, 5:30 pm, I was meant to be placed on Airline LB9882, a flight to London. My ticket number is Ty223. But to my surprise, and to some other passengers as well, we got to know that the airline’s database has been compromised and no passenger booked for that hour could proceed with their flights.

This was a really devastating experience for me because I was not able to book another flight with another airline at that moment which left me with no choice than to cancel the trip. The trip was meant to be my first visit to the United Kingdom for a conference held by Microsoft of which I would have had the opportunity to meet other professionals in my field for a better opportunity in my carrier.

This is quite unfortunate and I would advise that the Airline provides a solid cybersecurity training for the IT team and ensure that Cybersecurity experts are invited to evaluate the level of your security hardening. Also, since I was not able to make my trip, I would use the moment to request a full refund of my ticket deposit.

Kindly reach me on 299929832. Looking forward to hearing from you.

Yours faithfully,

Bow Hom