GT Writing Task 1: Sample 105 - You missed a flight due to a problem at the airport

IELTS Letter Writing / GT Writing Task 1:

You should spend about 20 minutes on this task.

You missed a flight due to a problem at the airport.

Write a letter to the airline. In your letter

  • describe what happened that caused you to miss the flight
  • explain how missing your flight affected you
  • make it clear what you would like the airline to do

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Model Answer:

Dear Sir or Madam,

I am writing to inform you that I could not get on the flight from Dublin to Tokyo on 21st March due to mismanagement at the airport. I would like you to rectify the issue and arrange my next flight on 24th March.

I booked my flight with your airline two weeks ago and was scheduled to fly to Tokyo from Dublin airport at 2100 hours on 21st March 2019. I reached the airport three hours prior to my schedule and checked in my luggage. When I was ready to take my flight, an airport security personnel approached me and asked me to follow him to the security room for interrogation. I was quite baffled by the sudden inquest and tried to be as helpful as possible. However, the damage has already been made. I missed my flight when I was cleared and due to this, I could not attend an important meeting at our Tokyo office. I notified my employer immediately and they asked me to take the next flight, which was not available until 24th March.

I would like you to rectify this unexpected investigation within your jurisdiction and book my flight on 24th March without imposing any new ticket price on me.

I look forward to hearing from you soon.

Yours faithfully,

Evan Piera

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