General Training Writing Task 1 Sample 110 - You booked a two-week holiday to Sydney with Fly-by-Night Travel

IELTS Letter Writing / GT Writing Task 1:

You should spend about 20 minutes on this task.

You booked a two-week holiday to Sydney with Fly-by-Night Travel. You are not happy with the holiday – the flight was delayed, the hotel was noisy, and so on.

Write to Fly-by-Night Travel to complain about the holiday giving details about the problems. Request some compensation or refund.

You should write at least 150 words.

You do NOT need to write any address.

Model Answer 1:

Dear Sir,

I am writing you this letter to express my utter disappointment with the quality of service you had provided me in your holiday package.

I booked with your company holiday package last month to Sydney after your customer service officer promised me that my tour would be absolutely perfect but on the contrary, everything went opposite as his tall claim. Not only the flight was delayed but the hotel that offered to us was of a  low standard having low-quality service and noise issue round the clock. The bus tour trip was also cancelled as there weren’t enough people present at that time.

In this worst case scenario, I expect a refund from your company for all the charges that I had paid in advance before going otherwise I will have no other option to approach the concerned authority for filing the formal complaint against your company with regards to false claims.

I hope to have a prompt action on my complaint and refund request.

Yours faithfully,
Mubashir Noorani

[ Written by - Mubashir Noorani ]

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0 # Amy 2016-01-09 05:59
The clarity in your post is simply spectacular and I can assume you are an expert on this subject. - Amy
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0 # Rick 2015-11-30 05:03

I am writing to complain about a travel trip organised by your company last month. I hope that you will take my concerns into consideration in the future and can consider my concerns seriously.

First, your company promised to me that you would book tickets on a top airline company to provide a flight for the journey. Our flight did not meet our expectations. But the fact was not only our flight to Los Angeles (better to be specific) the flight that sent us abroad was late for more than an hour, but all the passengers were left at to wait in a lobby a waiting place without sufficient seats to have a rest. And no explanation of the situation was given though we demanded it. Although several passengers demanded an explanation about the delay, nobody was able to provide one. (To be honest, a flight delay and lack of seats in the lobby is not the fault of a travel agency.
Texa Buses
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